Terms & Conditions

Terms & Conditions Of Sale

Judge-Interiors.co.uk is a trading name of Sorrel Enterprises Ltd and part of The Judge Ceilings & Interiors Group. All materials purchased from Sorrel Enterprises Ltd remain the property of Sorrel Enterprises until they are paid in full.

- Restocking & Damages

All orders from Sorrel Enterprises Ltd (Judge Interiors) are subject to a 30% re-stocking fee if the customer wishes to return their goods and must be reported within 14 days of receipt. Damaged goods must be reported within 24 hours of delivery, failure to do so will mean that we are not held liable and therefore no refund will be given. For any thermal, acoustic and fire rated specific products, we like to ensure that the product is correct for your application so please feel free to request data/specification sheets that we will pass on from our manufacturers.

Sorrel Enterprises Ltd cannot be held liable for any products that were ordered incorrectly by our customers as the items in your basket should be checked before placing your order.

- Supply Of Products

Our MF (Metal Framework) ceiling products vary in brand. If it is a British Gypsum MF product, we will specify this for you, if the items do not specify British Gypsum, then the product will either be Libra, Hadleys, Speedline, Tradeline or other branded which are also reputable manufacturers. Insulation products should not be left compressed as this may damage the insulation, and prevent it from inflating back to its original size and form.

- Product Images

All of our images are intended to represent the product as accurately as possible, although some products may differ slightly from the image as there are many different devises, screen resolutions and sizes that may display this differently. If you have any concern about your product differing from that of the online image, you should contact us before ordering.

- Deliveries

Here at Judge Interiors, we have spent decades perfecting our packing process, to ensure that we offer the best delivery solutions for your products. Whether you are ordering fragile ceiling tiles, or long lengths of drylining metals, we have a safe and secure process to get your products to you safely and on time.

All of your products will be picked, packed and posted using the safest method available. We use national couriers to deliver our products and provide tracking numbers or details to help your track the status of your delivery. We offer both 3-5 working day delivery and 24-48 hour delivery options. Although the vast majority of orders are dispatched and delivered within these time frames, there are times when deliveries may take longer than expected. We cannot and will not be held responsible for costs as a result of delayed deliveries as are delivery lead times are an 'aimed for date' only.

Our online delivery costs are for UK Mainland only and exclude off shore and highland areas. If you require delivery to these areas please email us today and ask for a quotation to info@jcsceilings.co.uk.

- Online Payments

Our online payment gateways include Stripe and PayPal. Both of these providers have been quality and security checked, to ensure that the processing of your information is handled in a secure way. The payment forms to which you enter your card details are created and hosted by the providers, so we do not manage, process or store your card details.